Privacy Policy
Effective Date 8 May 2026
This Privacy Policy describes how BrightAI, Corporation (“BrightAI,” “we,” “us” or “our”) processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including as applicable, our website, marketing activities, mobile app, and other activities described in this Privacy Policy (collectively, the “Service”)).
This Privacy Policy does not apply to any information that we process on behalf of our business customers (such as businesses and other organizations) while providing BrightAI services to them and their employees. Our use of information that we process on behalf of our business customers is governed by our agreements with such customers. If you have concerns regarding your personal information that we process on behalf of a business customer, please direct your concerns to that enterprise customer.
Our websites, products, and services are designed for enterprise customers operating in their professional capacities. We do not offer products or services intended for use by individuals for their personal, family or household purposes. Accordingly, we treat all personal information we collect in connection with our website, marketing activities and live events as pertaining to individuals in their business capacities, or as representatives of the relevant enterprise, and not in their individual capacities.
BrightAI may provide additional or supplemental privacy policies to individuals for specific products or services that we offer at the time we collect personal information.
NOTICE TO EUROPEAN USERS: Please see the Notice to European Users section at the end of this Policy for additional information for individuals located in the European Economic Area, Switzerland or United Kingdom (which we refer to as “Europe”, and “European” should be understood accordingly).
Index
- Personal information we collect
- How we use your personal information
- How we share your personal information
- Your choices
- Retention
- Other sites and services
- Security
- International data transfer
- Children and teens
- Changes to this Privacy Policy
- How to contact us
- Notice to European Users
Personal information we collect
Information you provide to us. Personal information you may provide to us includes:
- Contact data, such as your first and last name, salutation, email address, mailing addresses, professional title and company name, and phone number (phone numbers are collected for two-factor authentication purposes and are not shared with third parties for marketing or promotional purposes.).
- Profile data, such as the username and password that you may set to establish an online account on the Service, and any other information that you or your company add to your account profile. For example, BrightAI Opportunity Explorer allows you to add a profile photo or avatar, time zone and language preferences, and other professional information.
- Communications data, based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.
- Transactional data, such as information relating to or needed to complete your orders on or through the Service, including order numbers and transaction history.
- Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
- Event registration data, such as your Contact data and any other information you provide when registering for a webinar or other event.
- Other data, not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:
- Device data,such as your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
- Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.
- Communication interaction data, suchas your interactions with our email or other communications (e.g., whether you open and/or forward emails) – we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails.
Some of our automatic collection is facilitated by cookies and similar technologies. For more information, see our Cookie Policy.
Third-party sources. We may combine personal information we receive from you with personal information falling within one of the categories identified above that we obtain from other sources, such as:
- Partners, such as marketing partners and event co-sponsors.
- Service providers, that provide services on our behalf or help us operate the Service or our business.
- Third-party linked services, such as your Apple, Google, Facebook, or other accounts, that you use to log into, or otherwise link with, your Service account. This data may include your username, profile picture and other information associated with your account on that third-party service that is made available to us based on your account settings on that service.
How we use your personal information
We may use your personal information for the following purposes or as otherwise described at the time of collection:
Service delivery and operations. We may use your personal information to:
- provide and operate the Service and operate our business;
- establish and maintain your profile on the Service;
- enable security features of the Service, such as by sending you security codes and remembering devices from which you have previously logged in;
- communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages; and
- provide support for the Service, and respond to your requests, questions and feedback.
Service personalization. We may use your personal information to personalize the Service for you, which may include using your personal information to:
- personalize your experience with the Service and our Service-related communications; and
- remember your selections and preferences as you navigate the Service.
Service improvement and analytics. We may use your personal information to analyze your usage of the Service, improve the Service, improve the rest of our business, help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails, and to develop new products and services.
Marketing. We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes:
- Direct marketing. We may send you direct marketing communications and may personalize these messages based on your needs and interests. You may opt-out of our marketing communications as described in the Opt-out of marketing section below.
Events, promotions and contests. We may use your personal information to:
- administer promotions and contests
- communicate with you about promotions or contests in which you participate
- contact or market to you after collecting your personal information at an event.
Compliance and protection. We may use your personal information to:
- comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, court orders, investigations or requests from government authorities;
- protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
- audit our internal processes for compliance with legal and contractual requirements or our internal policies;
- enforce the terms and conditions that govern the Service; and prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
To create aggregated, de-identified and/or anonymized data. We may create aggregated, de-identified and/or anonymized data from your personal information by removing information that makes the data identifiable to you. We will not attempt to reidentify any such data. We may use this aggregated, de-identified and/or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Data sharing in the context of business transactions, we may share certain personal information in the context of actual or prospective business transactions – for more information, see How we share your personal information, below.
How we share your personal information
We may share your personal information with the following parties (or as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection).
Service providers. Third partiesthat provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery, marketing, consumer research and website analytics).
Third parties designated by you. We may share your personal information with third parties where you have instructed us or provided your consent to do so.
Partners. Third partieswith whom we partner, including parties with whom we co-sponsor events or promotions, with whom we jointly offer products or services, or whose products or services may be of interest to you.
Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the Compliance and protection purposes described above.
Business transferees. We may disclose personal information in the context of actual or prospective business transactions (e.g., investments in or financings of BrightAI, public stock offerings, or the sale, transfer or merger of all or part of our business, assets or shares). For example, we may need to share certain personal information with prospective counterparties and their advisers. We may also disclose your personal information to an acquirer, successor, or assignee of BrightAI as part of any merger, acquisition, sale of assets, or similar transaction, and/or in the event of an insolvency, bankruptcy, or receivership in which personal information is transferred to one or more third parties as one of our business assets.
Your choice
In this section, we describe the rights and choices available to all users. Users who are located in Europe can find additional information about their rights below in the ‘Notice to European Users’.
Access or update your information. If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account.
Opt-out of communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.
Account Deletion. You may delete your account at any time through the account settings in the Service or by contacting privacy@bright.ai/. Upon account deletion, we will delete your personal information, subject to the Retention section below.
Cookies and other technologies. For information about our use of cookies and similar technologies and your options, see our Cookie Policy.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
Retention
We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.
Other sites and services
The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into webpages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile application or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications, and online services you use.
Security
We employ technical, organizational, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.
International data transfer
We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
Users who are located in Europe can find additional information about data transfers below.
Children and teens
The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or by other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledgement that the modified Privacy Policy applies to your interactions with the Service and our business.
How to contact us
If you have questions about our practices or if you would like to exercise any privacy-related right that may be available to you, please contact us via the method listed below.
Email: privacy@bright.ai
Mail:
BrightAI, Corporation
1001 Page Mill Rd, Bldg 3
Palo Alto, CA 94304
United States
U.S. State Privacy Rights Notice at Collection
Except as otherwise provided, this section applies to residents of California and other states to the extent they have privacy laws applicable to us that grant their residents the rights described below (collectively the “State Privacy Laws”).
This U.S. State Privacy Rights Notice at Collection is part of our full Privacy Policy.
This section describes how we collect, retain, use, disclose, sell and share for the purposes of targeted advertising personal information of residents of these states and the rights these users may have with respect to their personal information. Please note that not all rights listed below may be afforded to all individuals and that if your state does not afford you these rights, you may not be able to exercise these rights. In addition, we may not be able to process your access, correction or deletion request if you do not provide us with sufficient detail to allow us to confirm your identity and understand and respond to your request.
For purposes of this section, the term “personal information” means information that relates to an identified or identifiable natural person, or that is reasonably capable of being used to identify, contact, or precisely locate a natural person, household, or a particular computing system or device.
We do not attempt to reidentify deidentified information derived from personal information, except for the purpose of testing whether our deidentification processes comply with applicable law.
Your privacy rights. You may request to exercise the rights listed below. We will respond to your request in accordance with applicable law. We may decline to honor your request where an exception applies.
Right to know
- You can request to know whether we process your personal information.
- You can request the following information about how we have collected and used your personal information during the past 12 months and how we will continue to do so:
- The categories of personal information that we have collected.
- The categories of sources from which we collected personal information.
- The business or commercial purpose for collecting, selling, and/or sharing personal information for targeted advertising purposes.
- The categories of personal information that we sold or shared for targeted advertising purposes, and the categories of third parties to whom this information was sold or shared, categorized by the type of personal information for each type of third party.
- The categories of personal information that we disclosed for business purposes and the types of entities to whom this information was disclosed.
- Access. You can request a portable copy of the personal information that we have collected about you.
- Correction. You can ask us to correct inaccurate personal information that we have collected about you.
- Deletion. You can ask us to delete the personal information that we have collected from or about you.
- Revoke consent. You may have the right to revoke your consent to our processing of your personal information.
- Opt-out.
- Opt-out of targeted advertising. We do not process your personal information for targeted advertising purposes.
- Opt-out of sale of your Personal Information. We do not sell your personal information. We do not sell personal information of minors under 18 years of age.
- Automated decision making. We do not use your personal information to engage in automated processing or profiling personal information to evaluate, analyze, or predict personal aspects related to your economic situation, health, personal preferences, interests, reliability, behavior, location, or movements to make a decision that produces legal or similarly significant effects.
- Opt-out of targeted advertising. We do not process your personal information for targeted advertising purposes.
- Sensitive Personal Information.We do not collect Sensitive Personal Information.
- Nonretaliation. You are entitled to exercise the rights described above free from retaliation as prohibited by the State Privacy Laws.
Exercising your right to know, access, correction, and deletion. You may submit requests at this webform, calling us toll free at 1-866-467-8688, and enter 2444#, or via email to privacy@bright.ai.
We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
Global Privacy Control. The Global Privacy Control is an opt-out preference signal that allows you to automatically exercise your right to opt-out of the sale or sharing for targeted advertising purposes of your personal information. Because we do not sell or share your personal information for targeted or cross-contextual advertising purposes, broadcasting the Global Privacy Control does not change how we process your personal information. For information about how to use the Global Privacy Control, please visit https://globalprivacycontrol.org/.
Verification of Identity; Authorized agents. We may need to verify your identity to process your know, access, correction, or deletion requests and reserve the right to confirm your residency. We may need to request certain of your personal information, in order to verify your identity and protect against fraudulent requests. If you make a request to delete, we may ask you to confirm your request before we delete your personal information.
Under some State Privacy Laws, you may enable an authorized agent to make a request on your behalf. However, we may need to verify your authorized agent’s identity and authority to act on your behalf. Depending on the kind of request you have made, we may require a copy of a valid power of attorney given to your authorized agent pursuant to applicable law. If you have not provided your agent with such a power of attorney, we may ask you to take additional steps permitted by law to verify that your request is authorized, such as by providing your agent with written and signed permission to exercise your State Privacy Law rights on your behalf, the information we request to verify your identity, or confirmation that you have given the authorized agent permission to submit the request.
Personal information that we collect, use and disclose. We have summarized the personal information we collect and may disclose, sell to or share with third parties by reference below to both the categories of personal information defined in the “Personal Information we collect,” “How we use your personal information,” and “How we share your personal information” sections of this Policy above and the categories of personal information specified in state law. This table describes our practices currently and during the 12 months preceding the effective date of this Privacy Policy. Information you voluntarily provide to us, such as in free-form webforms, may contain other categories of personal information not described below.
See our full Privacy Policy for descriptions of each entry in this table.
| Personal Information (“PI”) we collect | California statutory category of PI | Business/commercial purpose for PI collection | Categories of third parties to whom we “disclose” PI for a business purpose |
| Contact data | Identifiers Customer records | Service delivery and operations Service improvement and analytics Direct Marketing Compliance and protection Analytics Corporate transactions | Affiliates Service providers Payment processors AI platforms Third parties designated by you Sponsor partners Professional advisors Authorities Counterparties and advisors/professionals in corporate transactions Other users and the public |
| Communications data | Commercial information Internet activity | Service delivery and operations Service improvement and analytics To create aggregated, de-identified and/or anonymized data Direct Marketing Compliance and protection Analytics Corporate transactions | |
| Marketing Data | Commercial information Internet activity Inferences | Service delivery and operations Service improvement and analytics Direct Marketing Compliance and protection Analytics Corporate transactions | |
| Device data | Identifiers Internet activity Geolocation data | Service delivery and operations Service improvement and analytics To create aggregated, de-identified and/or anonymized data Direct Marketing Compliance and protection Analytics Corporate transactions | |
| Location Data (approximate) | Geolocation data | Service delivery and operations Service improvement and analytics To create aggregated, de-identified and/or anonymized data Direct Marketing Compliance and protection Analytics Corporate transactions | |
| Communication interaction data | Commercial information Internet activity | Service delivery and operations Service improvement and analytics To create aggregated, de-identified and/or anonymized data Direct Marketing Compliance and protection Analytics Corporate transactions | |
| Online activity data | Commercial information Internet activity | Service delivery and operations Service improvement and analytics To create aggregated, de-identified and/or anonymized data Direct Marketing Compliance and protection Analytics Corporate transactions | |
| Tracking technology data | Identifiers Internet activity | Service delivery and operations Service improvement and analytics To create aggregated, de-identified and/or anonymized data Direct Marketing Compliance and protection Analytics Corporate transactions | |
| Inferences from the above kinds of personal information | Inferences | Service delivery and operations Service improvement and analytics To create aggregated, de-identified and/or anonymized data Direct Marketing Compliance and protection Analytics Corporate transactions |
Consumers under 18. We do not have actual knowledge that we have collected, sold, or shared the personal information of residents who are under 18 years of age.
Additional information for Nevada residents. Nevada residents have the right to opt-out of the sale, as defined, of certain personal information for monetary consideration. While we do not currently engage in such sales, if you are a Nevada resident and would like to make a request to opt out of any potential future sales, please email privacy@bright.ai.
Retention Period for Personal Information. We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, including Sensitive Personal Information, we may consider factors such as the length of time we have an ongoing relationship with you and provide services to you; the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of your personal information; the purposes for which we process your personal information and whether we can achieve those purposes through other means; whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); whether retention is advisable in light of our legal position, such as in regard to applicable statutes of limitations, litigation or regulatory investigations; and applicable legal requirements. For example, we will retain your personal information for as long as you have an account with us or keep using our services, and the length of time thereafter during which we may have a legitimate need to reference your personal information to address issues that may arise. When we no longer require the personal information we have collected about you, we may either delete it or de-identify it.
Contact Us. If you have questions or concerns about our privacy policies or information practices, please contact us using the contact details set forth in the How to contact us section, above.